Poolview News

Poolview Plus 13 site roll out completed for Warner

The first site of 13 completed for the Warner Hotels Group

The first site of 13 completed for the Warner Hotels Group

We are delighted to announce that Poolview Plus has now been installed in 13 of the Warner Hotels, part of the Bourne Leisure Group.

Craig Valentine - Health & Safety Manager of Bourne Leisure said:

“Poolview Limited in my opinion are the leading experts within the field of Drowning Detection Technology in the UK.

Their knowledge and expertise is second to none and the speed at which they are developing Poolview Plus in collaboration with the Industry is quite remarkable.

We have rolled out “Plus” throughout our entire Warner Hotels group and are absolutely delighted with the results.”

Andy Read - His Story and the importance of Defibrillators

On the 25th August 2018 Andy Read experienced a truly harrowing “Live Changing Event” when he suffered a huge Cardiac Arrest.

Many of us within the industry who know Andy were really shocked and concerned when we heard the bad news.

Nine months on, having followed his recovery with an ever increasing smile, Andy and Places Leisure have released this video, in which he tells his remarkable story and how a defib helped save his life.


Poolview participates in a joint project with the RLSS


It was really exciting to finally get an interesting joint project off the ground with the RLSS last week.

Gathering at West Bromwich Leisure Centre with a team of like minded individuals, which inluded Jo Talbot -Director RLSS and Helen Meckiffe - Safety Manager Right Directions to name but two.

Overnight filming this week with the RLSS UK when we shot footage to produce realistic videos of casualties in difficulty, many of which we re-enacted from actual incidents….

Looking forward to sharing the results of this first set of resources, in what we all hope will be a very worthwhile initiative.

Safety in Swimming Pools - Basingstoke

Safety in Swimming Pools Seminar in Basingstoke - March 2019

Safety in Swimming Pools Seminar in Basingstoke - March 2019

Another superb “Prevention is Better than Cure” safety seminar complete

The speakers included Mike Shuff, Ian Nicks, Robin McGloughlin, Helen Meckiffe, Robin Mitchell, Colin Jenkinson and Steve Gallagher

The focus of the seminar was to provide operators with the tools to prevent, rather than cure when it came to Health and Safety incidents in Swimming Pools.

The next seminar takes place in Scotland on 26th September where the focus will be on “Innovation and Automation”

Poolview and Bluefox ST1 Video

We have been collaborating with the Swiss company “Bluefox” over the past few months - testing and filming their new Bluefox ST1 personal wristband

The wristband recognises when the child or swimmer is in trouble and triggers the alarm before others around have even recognised that someone near them are in difficulty.

BlueFox ST1 recognises the depth you are swimming in and measures the time you are spending below a certain depth. Once you exceed the preset duration it will release a balloon with a loud siren to the water surface. This noisy alarm will attract the attention of all present people. 

We were impressed - have a look for yourself

#thisisnotagame #blendedlifeguarding #supportinglifeguards

Stitching Together - The Concept of Blended Lifeguarding

Quest NBS Conference 2019

Quest NBS Conference 2019

Director Robin McGloughlin is delighted to be presenting alongside Right Directions, Helen Meckiffe at this years Quest NBS Conference in Warwick on 27th February..

Entitled: Stitching Together - The Concept of Blended Lifeguarding, which will give an insight into the purpose of drowning detection technology, it’s place within the industry and a review of how we can support the evolution of Lifeguarding.

For further details follow this link Quest NBS Conference 2019

Poolview preparing for Elevate Arena Exhibition 19

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Early morning and late night in Laganvalley Leisureplex with Mac&Mac Media shooting some material for our forthcoming Elevate event in London. The UK’s largest physical activity trade show is taking place in London this May and we will be there!

Huge thanks to the ever helpful, understanding and accommodating staff at the Leisureplex - very much appreciated.

Introducing our new Contracts Manager - Daniel Collier

Managing Director Paul Brown welcomes our new Contracts Manager Daniel Collier to Poolview

Managing Director Paul Brown welcomes our new Contracts Manager Daniel Collier to Poolview

We are delighted to announce that Daniel Collier has joined us as Contracts Manager having spent the last six years at the Environment Agency.

He is a 2012 graduate from the University of Leeds with an MEng in Civil and Environmental Engineering.

Daniel brings a different perspective and drive to Poolview and as well a being our key contact for all installations, he will focus on high quality and timely Contract Delivery, alongside the Health, Safety, Environment and Wellbeing of both the business and workforce.

Welcome Daniel - another cog in the wheel for Poolview - delivering “Blended Lifeguarding” to poolside!

Poolview Ltd - A Lifeguarding Company - using Technology to Support Lifeguards!

#blendedlifeguarding #thisisnotagame #supportinglifeguards #makingadifference

Safety in Swimming Pools Seminar - Solihull

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Delighted to be involved once again at the latest “Safety in Swimming Pools” seminar in Solihull.

The seminar was attended by those who are involved in the management, maintenance or operation of swimming pools and focused on providing tools and techniques that would allow leisure operators to "prevent as opposed to cure" when it came to Health and Safety incidents.  

The speakers were all experts in their own field with particular emphasis on the health and safety aspects of pool management and included:-

Robin Mitchell - Pioneering Pool Solutions

Helen Meckiffe - Right Directions

Ian Nicks - PWTAG

Colin Jenkinson - Leisure Safety Training

Mike Shuff - PALM Academy

Stephen Gallagher - Lonza

Robin McGloughlin - Poolview Limited

Poolview Plus+ Getting to the Moon!

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I have had some very interesting conversations over the last month or so with quite a few individuals about how we make use of technology to support lifeguards in swimming pools.

The majority was very positive, but some of it was quite surprising, raised by uninformed thinking from a few individuals. less understanding of the progress and the pace of change..

Some not fully understanding “where we actually are with technology and how we got here”

So I thought I should put fingers to keyboard (not pen to paper)!

At this stage in the UK with progress on the introduction of Drowning Prevention and Detection Technology we have just moving from the “Innovators” stage into the “Early Adopters” phase of establishment.

            The Five Stages of technology Adoption

            The Five Stages of technology Adoption

Innovators (2.5%) – Innovators are the first individuals to adopt an innovation. Innovators are willing to take risks, youngest in age, have the highest social class, have great financial lucidity, very social and have closest contact to scientific sources and interaction with other innovators. Risk tolerance has them adopting technologies which may ultimately fail. Financial resources help absorb these failures.

Early Adopters (13.5%) – This is the second fastest category of individuals who adopt an innovation. These individuals have the highest degree of opinion leadership among the other adopter categories. Early Adopters are typically younger in age, have a higher social status, have more financial lucidity, advanced education, and are more socially forward than late adopters. More discrete in adoption choices than innovators. Realise judicious choice of adoption will help them maintain central communication position

For companies like Poolview Ltd and their Innovater/Early Adopter partners this can prove to be a very trying time as well as exciting.

When I reflect upon how we got here and really take stock and look at the numbers, the realisation really does hit me that we are forging and developing a new frontier.

As an innovator in my days as a leisure manager I was very blessed with having an understanding and supportive Director. I didn’t realise it until quite a few years later, I just presumed that everyone was in the same boat as me!

Roll forward quite a few years as I dipped my toes in the private sector and actually trying to “sell” technology - I very quickly realised that finding “Innovaters” was very difficult and that’s when the penny dropped that not everyone thought the same way as me.

So when we started Poolview Ltd just six short years ago, we formed a very tentative partnership with the then called DC Leisure. Like any partnership it took time to gain mutual trust, grow and develop.

We both wanted to "add layers of protection" to existing safety arrangements for swimmers and lifeguards alike. Figuring out together, how best to achieve this and in what configuration was the challenge.

This we did in a very organic way. Year one - 3 installations, Year two 7 installations, Year three - 15 installations, right up until today with the now called "Places Leisure" where we have installed or are installing just short of 70 systems in their swimming pools. 

Places Leisure during this growth became much cherished “Sneezers” (a Sneezer is someone who spreads an idea) and installations in other private sector companies such as Everyone Active and Serco etc. followed.

Throughout this entire period we stopped “selling” product and rather concentrated on advising and educating the industry as to the benefits of ALL types and makes of technology for lifeguards, both wearable and optical.

I very strongly believed that we were at a tipping point within the industry and that our mission was to challenge, shape, mould and change the way in which we lifeguard pools in the UK today.

Engagement with many key players in the field, from the RLSS to Sport England, from the HSE to CIMSPA was vital, either face to face or round the back door!

In the eyes of the public - computer detection has been around for some time with Poseidon probably being the most widely known over that last two decades - but it always seemed to be a “nice to have, but not an essential" luxury!

We again were very lucky to have an incredibly supporting and accommodating partner in the guise of Places Leisure who kindly gave us permission in the summer of 2016 to start testing the software in the background with our Norwegian partners SwimEye.

I had a very focussed view on how I wanted the software developed for use in the UK market and thankfully I was fully supported by my fellow Directors, SwimEye and importantly Places Leisure - this integration is now referred to as “Blended Lifeguarding”.

We finally launched Poolview Plus+ on January 4th 2018 in Graves Health and Sports Centre and to say it has been an interesting eight months since, is the understatement of the century!

We feel privileged to now have a joint vision for what we are trying to achieve with both Places Leisure and most recently Everyone Active. Support from GLL, Freedom, Serco, David Lloyd and Parkwood to name a few has also been both constructive and integral.

However, what we should not forget nor lose sight of is that for us and many others this is just the start of a journey. The use of technology in swimming pools has been around for 20 plus years with little real advancement nor adoption until recently.

We are “barely out of nappies!”

The pace of our software development since January has been phenomenal with rapid advances every couple of months.

Poolview Ltd is very committed to the use of technology in swimming pools, but not for the sake of technology. The Lifeguard is at the forefront of our minds with any change or improvement we make.

"We can teach lifeguards great detection skills, efficient emergency action plans, practical rescue techniques and high quality CPR. What we can’t teach them is how to be vigilant for long periods in low stimulation environments" (Gary Johnson - Pool Super Vision).

The industry needs developing technology such as Poolview Plus+. We can’t rescue them, if we don’t see them.

We didn’t just waken up in July 1969 and man had suddenly landed on the moon. It took a decade of intensive effort, development and training to get there.

With technology in pools, we have orbited the moon, but we haven’t landed yet!

Poolview Limited - Expanding into New Premises

Directors - Paul Brown, Chris Day and Robin McGloughlin in the new Kinoulton premises.

Directors - Paul Brown, Chris Day and Robin McGloughlin in the new Kinoulton premises.

Delighted to have moved into our our new premises and base in Kinoulton.  Our unit is sited in Wolds Farm Business Park and it's from here that we assemble and prepare all our systems for installation. The maintenance and install teams also operate from here and we are "filling up" the space very quickly.

Onwards and upwards - Poolview Safer Swimming Systems #supportinglifeguards

Poolview Plus+...... An Invasion of Privacy or an Invasion of Safety & Support?

By Robin McGloughlin - Business Director

By Robin McGloughlin - Business Director

There have been quite a few press articles and social comments circulating over the past few days, following a mother's complaints about one of our Poolview Plus+ Safer Swimming Systems

Part of the grievance was (and I paraphrase here) that “Giving a member of staff a screen and an ability to view people under water was an invasion of privacy, because of the nature of the activity and the clothing worn.”

In response, if I can begin with my “old lifeguard” head on....

When I was first employed as a Lifeguard back in the early 80’s, my first Supervisor was an old chap called Harry Boyle. On my first day he lectured - “every single swimmer that comes out of that changing room door, you memorise them, watch them, follow them with your eyes, count them and make sure that they get back out of the pool and into the changing room safely – that’s your job in a nutshell son!”

Part of a Lifeguards job is to watch you and keep you safe, no matter what shape, size, gender, colour or faith you are!

Lifeguarding is a very responsible job. It can also be incredibly hot and boring. Sometimes it is difficult to concentrate and focus. The consequences of failing to spot someone in difficulty can be devastating in many many and far reaching ways.

Whilst the professionalism and the qualifications available to Lifeguards have improved immeasurably since my time “on the deck”, the “tools” available to assist the Lifeguard with their duties have changed very little (particularly the most ergonomically unfriendly high chair). Despite this, expectations to perform at a higher more vigilant level have increased dramatically!

As one highly trusted industry colleague used to say “if you asked a Managing Director to run a company with just a pencil and a bit of paper today, you would be laughed “out of court” – yet we have expected our Lifeguards to perform with the hypothetical “pencil and paper” and match these ever evolving standards and more complex environments.

That is exactly what has driven me to push the concept of “Blended Lifeguarding”, mixing traditional Lifeguarding with new and ever improving technology. Giving the Lifeguards the assistance they need to try and help prevent a tragedy!

Whilst a lay person may not fully appreciate it, the environment given to Lifeguards in which they are expected to perform their duties is more often that not far from ideal.

Have you ever tried to identify what is going on through water turbulence, glare or sun reflection? These are very real problems Lifeguards encounter every day thanks to the design and build of many swimming pools. The only real way to overcome these problems is to install a technological solution, Or..... you could brick up the windows and only allow 10 swimmers into a pool at any one time… but I’m pretty sure that doesn’t meet the standard of what health and safety folk define as ‘reasonably practicable’. 

One person's invasion of privacy will be another person's salvation!

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What we don’t hear about is when one Lifeguard uses his/her bit of Technology to “see” something that they might have, would have or could have been missed. This very interaction may well have stopped a “chain of events” dead in its tracks and life carries on as normal – we will just never know that a tragedy had just been averted.

Drowning Detection and Prevention Technology is here to stay. Drowning in a public pool is NOT a “help me, save me” TV rescue drama. It is silent, quite unremarkable occurrence, often triggered by an unsuspecting medical event, with consequences which are simply deadly. Every assistance we can give to both the Lifeguards and Swimmers can only be a positive.

The camera systems in swimming pools are not security systems. They don’t recognise faces nor number plates, they aren’t analysed by individuals in a dark room – they are simply additional eyes for lifeguards to try and help keep you and your family safer. 

When I was a Leisure Centre Manager at the turn of the century, I installed an old video tape underwater camera system. I let people know at reception that they were now entering the “safest” pool in Ireland.

If anyone complained or made an issue, I very politely explained that my Lifeguards were paid to watch them and keep them safe. I further explained that the cameras gave my Lifeguards an un-compromised view of below water swimmer activity and their behaviour, which in turn would reduce the risk of anything untoward occurring. I also stated that all the recorded images could not be accessed by unauthorised staff, it was under lock and key and would only be viewed following an incident and that it would also only be retained for a week.

If they still didn’t like it – I suggested they try swimming somewhere else in a pool that wasn’t just quite as safe!

Having a look at Poolview Plus+

Tor Petter Johansen, Helen Dixon and Robin McGloughlin

Tor Petter Johansen, Helen Dixon and Robin McGloughlin

On the day our team were commissioning another Poolview Plus+ installation in the North East, Director Robin McGloughlin welcomed our Davo Business Partner MD, Tor Petter Johansen from Norway and Helen Meckiffe, Lifeguard Industry Expert to one of our early installations. 

Spending most of the day on site observing how "Blended Lifeguarding" works in practice, testing the system and discussing ways to keep the process of continuous improvement moving, it proved to be a very worthwhile and productive day!

Poolview Plus+ Technology for Lifeguards #thisisnotagame